The BITA Staff

James Clark
Secretary General
James has been BITA's Secretary General since 1999, following 31 years of experience with two blue chip companies in the food industry. James acts on behalf of BITA to carry out the policies of the Management Board, and maintain day-to-day operation of the Association, including financial control. James manages a staff of three Administrators and two Consultants at BITA's offices in Sunninghill, near Ascot, and holds several Directorships representing BITA interests.

Kathy Chaplin
Technical Administration Co-ordinator
Kathy has worked at BITA since 1987, and is responsible for circulating all technical material received by the BITA office, to the relevant committee and working group members. Documentation arrives from a diverse range of sources, such as the British Standards Institute (BSi) and the Federation of European Materials Handling (FEM). Kathy is the Acting Secretary of BSi committee MHE/7, which deals with industrial trucks. Kathy is also a member of BITA’s Ball committee.

Julie Herbert
Administration Support (Publications)
Julie has worked for BITA since 1989 and is responsible for the sale of BITA’s publications & guidance notes, including despatch of booklets from our printers to customers, maintaining stock control. Julie is also in charge of subscription invoices and membership enquiries, as well as tackling general administration tasks including the preparation of agendas and minutes etc. Additionally, Julie plays a key role in the administration of Consolidated Fork Truck Services (CFTS), BITA’s joint-owned Thorough Examination provider.

Sue Rensch
Administration Support (Website)
Sue joined BITA in 2006 to look after BITA website administration and the Association’s secretarial duties. Sue is a fully qualified PA, holding diplomas in several areas of the secretarial field.
As well as handling all manner of correspondence, agendas, membership details and telephone queries, Sue also takes sole responsibility for the production of BITA’s Annual Report. She also maintains close liaison with BITA’s Technical Consultant, Bob Hine.